Wagtail Specialist CMS Architecture Ongoing Support

The Wagtail specialist your team can rely on.

I help small teams and growing organisations get more from their Wagtail CMS — whether that's a focused project or ongoing support.

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20 years at Torchbox, creators of Wagtail·Now working independently

What I Do

Ongoing CMS Stewardship

Support and evolve your CMS as your organisation grows. Many clients start with a small project and move to ongoing support — this is often where I do my most useful work.

  • Content model evolution
  • Security and performance maintenance
  • Accessibility improvements
  • Regular check-ins and small improvements

Content System Design

Turn messy, hard-to-manage content into structured systems that are easier to manage and grow.

  • Content modelling and architecture
  • Editorial workflows and UX

Wagtail & CMS Implementation

Build CMS platforms that are flexible to maintain and easier to work with day to day.

  • Custom Wagtail development
  • Integration with existing systems
  • Permissions and governance
  • Performance and accessibility

CMS Migration & Recovery

Move away from legacy or limiting systems without losing what matters.

  • Migration from legacy CMSs
  • Content restructuring and cleanup
  • Reducing technical debt
  • Stabilising fragile platforms

Application Development

I build bespoke Django applications using AI tools to work efficiently and take on more ambitious projects. If you have something innovative or unconventional in mind, I'm open to exploring it.

  • Bespoke Django application development
  • Rescuing AI-generated prototypes
  • Third-party and CMS integration
  • Deployment and ongoing support

Practical AI for Content Teams

I'm actively exploring practical AI within Wagtail and happy to experiment with the right client. Get in touch if you have something in mind.

When I'm a Good Fit

Experience & Approach

Experience

Nearly 20 years of CMS experience at Torchbox — the agency that created Wagtail — working across a wide range of organisations and content challenges.

Now working independently, I bring that experience to smaller teams who need serious CMS expertise — without the agency overhead.

I focus on building content systems that are:

  • Structured and easy to manage
  • Maintainable over the long term
  • Designed around real editorial needs

How I Work

Every project is different, and I'd rather find a solution that genuinely fits than adapt your needs to a standard approach. Often the right answer turns out to be simpler—and less costly—than you might expect.

Where possible, I aim to build systems that will still make sense in a few years' time, not just today.

I communicate openly throughout and am happy to work alongside designers, developers, and internal teams as needed.

Victoria Chan

About

I'm Victoria Chan, a freelance Wagtail and Django CMS specialist based in Oxfordshire, working with small teams and organisations across the UK.

I spent nearly 20 years at Torchbox — the agency that created Wagtail — working across a wide range of content platforms. These days I focus on something I find more rewarding — being a trusted, go-to specialist for smaller organisations who need serious CMS expertise without agency overheads.

I work best on focused projects and ongoing retainers, where I can get to know your content and your team properly.

Get in Touch

Let's talk about your project.

If you're planning a CMS project—or trying to make sense of an existing one—I'd be happy to talk. I typically respond within one working day.

Thanks — I'll be in touch soon.

hello@madebyvictoria.uk